Question:

I hear that the Miller machines never break. Why do I need a Confidence Pact?

Answer:

It is true that we have a good long term maintenance history. However, a majority of the service calls we receive are a request for retraining or for how to perform a new application. Along with keeping your investment in perfect order, our team will be there to train your existing and any new staff on the best way to make your products.

Question:

The ConfidencePact is a little outside my budget. What value will I get out of it?

Answer:

The ConfidencePact is a great way to not only maintain your investment but to give you piece of mind throughout the year. Our parts coverage and on site visits will provide this. Our ConfidencePact is also designed to have our technicians visit your site and get your machine working at optimal performance. We will train your staff and ensure your machine is working perfect before you get into your busy season, not during. Lastly, consider the ConfidencePact Investment is almost the same price as the cost of just one service visit.

Question:

I have my own maintenance crew. Will I need a ConfidencePact?

Answer:

Maintenance, although a very critical portion of the ConfidencePact is not the most beneficial. It also includes instant Miller Weldmaster response, on site training of your staff, live web cam training for new applications and non consumable parts all covered.