Our Service Team
One factor that has played a key role in the satisfaction of our customers and the success of our business is the technical knowledge and pride our team exhibits on every service appointment. We can assure you that our team of certified, trained Field Service Engineers are committed to always providing the highest quality products and service to our customers. We take pride knowing that you can count on Miller Weldmaster!
The Solution Provider
Eric Helmick – Customer Service Manager
Eric Helmick has been solving customer issues for over 12 years. He is a master of analyzing complex problems and finding a quick solution. He has talked to many customers, installed hundreds of machines for multiple applications, managed worldwide tradeshows and is eager to assist our customers for long term performance.
When he’s not solving problems, you’ll find Eric coaching his girls softball team or watching the races with his son.
Andrew Phillips – Field Service Engineer
Andrew has some big shoes to fill as he follows in his brother’s footsteps. Andrew is quick to observe every situation and is making decisions that will create a positive impact. Andrew will continue to grow in this new service role and is looking forward to traveling and servicing your machines.
John Warnock – Project Engineer
John Warnock has been a Miller Weldmaster team member for over five years. Dedication to his work and craftsmanship, while providing solutions, presented him the opportunity to become a project engineer. He has always put the customers first, and his leadership continues to grow within Miller Weldmaster.
Alvin Wells – Field Service Engineer
Alvin comes to work each day with enthusiasm and motivation, ready to tackle any challenge. Alvin is well known in our Packaging System Division and leads the installs of end bag sealers and integrated systems.
Corey LeMonte – Field Service Engineer
Corey LeMonte has been with Miller Weldmaster for 15 years and has always provided the greatest level of quality with his work. Working throughout several departments within Miller Weldmaster has allowed Corey to perfect his knowledge on our many different machines and technologies.
Yes, we have another Steeler fan — you can always count on Corey to defend his Black and Yellow team!
Mason Miller – Field Service Engineer
Mason comes to work with a lively, upbeat attitude daily. He currently lives and works out of our West Coast office, providing sales and service support to our West Coast customers. Mason always strives to provide a first-choice customer experience.
A true Ohioan, Mason’s favorite team is the Cleveland Browns. That alone is a sign of true dedication!
Brian Mills – Field Service Engineer
Brian started at Miller Weldmaster in early 2015, but is quickly grasping who we are and how important our service plays a role in our customers’ business and their success. He continues to grow and learn the insides of our service team and is eager to begin meeting customer needs.
Dan Wahl – Field Service Engineer
Dan pays great attention to detail and strives to be precise, making him a highly skilled Miller family member. Dan began working with Miller Weldmaster in our Production Department, so he has hands-on knowledge of our machines and how they are built to perform.